AI Automation

Client Onboarding Automation

Runs new-client onboarding from intake form to kickoff without manual steps.

STACK: Make.com · Airtable · DocuSignREGION: USAYEAR: 2024

Overview

Runs new-client onboarding from intake form to kickoff without manual steps. I built a flow that collects intake details, sends contracts for signature, provisions accounts, and schedules kickoff automatically. Built with Make.com, Airtable, DocuSign, this ai automation project was delivered for a client in USA and designed for reliability, a clean user experience and long-term maintainability — so it keeps delivering value well after launch.

The challenge

Onboarding new clients meant a manual checklist of forms, contracts and setup.

What I built

I built a flow that collects intake details, sends contracts for signature, provisions accounts, and schedules kickoff automatically.

Key features

  • End-to-end workflow automation
  • AI-powered steps for the smart work
  • Error handling, retries and alerting
  • Integrations with your existing tools
  • Human-in-the-loop approvals where needed
  • Full logging and an audit trail

The results

  • Consistent onboarding every time
  • Contracts and setup handled automatically
  • Faster time to kickoff
Make.comAirtableDocuSign

This is an example of my ai automation work. Need something similar? Start a project →

How we work

My delivery process

01

Discovery

We start by understanding the goal, the users and the constraints — no jargon, just a clear picture of what success looks like.

02

Plan & design

A clear scope, architecture and milestone plan, so you know exactly what's being built and when.

03

Build & iterate

Development in reviewable increments with regular updates, so you see working software early and often.

04

Launch & support

Testing, deployment and ongoing support, so it keeps running smoothly long after go-live.

FAQ

Client Onboarding Automation — FAQ

Can you build a client onboarding automation for my business?

Yes. I build custom ai automation solutions like this client onboarding automation, using Make.com, Airtable, DocuSign and tailored to your exact workflow, timeline and budget. Send me your requirements and I'll reply with a clear plan and quote.

How much does a project like this cost?

It depends on scope. After a short discovery call I provide a clear, fixed quote and milestone plan before any work begins — no surprises. Smaller builds start low; larger platforms are quoted per milestone.

How long does it take to build?

A focused MVP can take a few weeks, while a larger ai automation build runs in milestones over a couple of months. You'll see working software early and often, not just at the end.

What technology do you use, and will I own it?

This project uses Make.com, Airtable, DocuSign. I pick the right stack for each project, and you own 100% of the code and infrastructure — delivered in your own repositories and accounts.

Get in touch

Want something like this built?

Tell me about your project and I'll get back to you within 24 hours. Prefer to chat? Message me on WhatsApp.