Restaurant Reservation Chatbot
Takes reservations over WhatsApp and manages the table book.
Overview
Takes reservations over WhatsApp and manages the table book. I built a WhatsApp bot that checks availability, books tables, sends reminders, and handles changes, syncing to the restaurant's calendar. Built with OpenAI, WhatsApp Cloud API, n8n, this ai chatbot project was delivered for a client in Worldwide and designed for reliability, a clean user experience and long-term maintainability — so it keeps delivering value well after launch.
The challenge
A restaurant missed reservation calls during busy service.
What I built
I built a WhatsApp bot that checks availability, books tables, sends reminders, and handles changes, syncing to the restaurant's calendar.
Key features
- Natural-language understanding
- Grounded, accurate answers from your content
- Lead capture and qualification
- Smooth human handoff for complex cases
- Multi-channel deployment
- Conversation logging and analytics
The results
- Reservations captured 24/7
- Fewer no-shows via reminders
- Staff freed during service
This is an example of my ai automation work. Need something similar? Start a project →
My delivery process
Discovery
We start by understanding the goal, the users and the constraints — no jargon, just a clear picture of what success looks like.
Plan & design
A clear scope, architecture and milestone plan, so you know exactly what's being built and when.
Build & iterate
Development in reviewable increments with regular updates, so you see working software early and often.
Launch & support
Testing, deployment and ongoing support, so it keeps running smoothly long after go-live.
Restaurant Reservation Chatbot — FAQ
Can you build a restaurant reservation chatbot for my business?
Yes. I build custom ai chatbot solutions like this restaurant reservation chatbot, using OpenAI, WhatsApp Cloud API, n8n and tailored to your exact workflow, timeline and budget. Send me your requirements and I'll reply with a clear plan and quote.
How much does a project like this cost?
It depends on scope. After a short discovery call I provide a clear, fixed quote and milestone plan before any work begins — no surprises. Smaller builds start low; larger platforms are quoted per milestone.
How long does it take to build?
A focused MVP can take a few weeks, while a larger ai chatbot build runs in milestones over a couple of months. You'll see working software early and often, not just at the end.
What technology do you use, and will I own it?
This project uses OpenAI, WhatsApp Cloud API, n8n. I pick the right stack for each project, and you own 100% of the code and infrastructure — delivered in your own repositories and accounts.
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Want something like this built?
Tell me about your project and I'll get back to you within 24 hours. Prefer to chat? Message me on WhatsApp.